Our Status page will explain if there is an issue. Check the status of Unsplash, any time, at status.unsplash.com.
It would be awesome if you could let us know:
Unsplash profile url or username
Steps to reproduce the issue
What was expected to happen
What actually happened
Which browser you are using
OS version (if applicable)
If this issue happens on different devices
If you are using a Chrome browser, it would also be really useful if you could provide a screenshot or recording showing the developers console.
Click the ‘Console’ tab and scroll to find any red errors, and capture a screenshot.
Please note: We can only provide support for issues on unsplash.com. We cannot offer support on issues experienced when using third party websites, plugins or apps, including those using our API.