Our Status page will explain if there is an issue. Check the status of Unsplash, any time, at status.unsplash.com.

To report a bug or issue please contact us at support@unsplash.com, or in the #webdevs-bugreports channel of our Slack Community, providing as much information as possible.

It would be awesome if you could let us know:

  • Unsplash profile url or username

  • Steps to reproduce the issue

  • What was expected to happen

  • What actually happened

  • Which browser you are using

  • Browser version

  • OS version (if applicable)

  • If this issue happens on different devices

If you are using a Chrome browser, it would also be really useful if you could provide a screenshot or recording showing the developers console.

Here’s how:

Click the ‘Console’ tab and scroll to find any red errors, and capture a screenshot.

Please note: We can only provide support for issues on unsplash.com. We cannot offer support on issues experienced when using third party websites, plugins or apps, including those using our API.

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